At TRUCIL INNOVATION LIMITED, we are committed to ensuring that your order is processed promptly and delivered on time. Below are the details of our order dispatch, delivery, and shipping procedures.

Order Dispatch and Delivery Time
Once your order is confirmed and payment is successfully processed, we typically dispatch your order within 1–2 business days.

You can expect delivery within 7–10 business days after dispatch.

Note: Delivery timelines are estimated and may vary depending on factors such as your location, product availability, and unforeseen external conditions.

Shipping and Packaging
All orders will be shipped to the delivery address provided at checkout on www.trucil.com.

If your order includes multiple items, they may be shipped separately if certain products are temporarily out of stock.

International Orders
Import Duties and Taxes
Customers placing international orders may be responsible for paying import duties and taxes upon arrival of the shipment in their country.

These charges are not included in the product price or shipping cost and must be paid by the recipient.

Customs policies vary from country to country. We recommend contacting your local customs office for more information before placing an international order.

All international shipments may be subject to customs inspections.

Delivery Cost
Shipping fees will be clearly displayed at checkout before you finalize your order.

Delivery costs are calculated based on:

Shipping destination

Total package weight

Selected delivery method

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