Terms and Conditions
This website is owned and operated by TRUCIL INNOVATION LIMITED, further referred to as “TRUCIL INNOVATION LIMITED”, “us”, “we”, or “our”.
Address: No. 25, Isaac John Street, GRA, Ikeja, Lagos State, Nigeria
Operating Hours: Monday to Friday, 9:00 AM – 7:00 PM (excluding Bank Holidays)
Contact: +234 806 543 2109 | support@trucil.com
Website: https://trucil.com
By accessing and using this website in any manner—browsing, using content or services, or downloading materials—you agree to these Terms and Conditions in full. If you do not agree, please stop using this site immediately.
Links
All links provided on trucil.com are for informational and convenience purposes only. We do not endorse or take responsibility for content on linked sites.
Copyright
All content, software, and design on https://trucil.com are the intellectual property of TRUCIL INNOVATION LIMITED.
Unauthorized use, including modification, reproduction, distribution, or commercial exploitation, is strictly prohibited without express written permission. Legal action may be taken against violators.
Payments
All prices are displayed in USD, NGN, GBP, and EUR, inclusive of VAT where applicable. Payments are processed securely via SSL-encrypted gateways. We do not store financial data.
By purchasing from trucil.com, you confirm understanding and agreement to the purchase. Fraudulent disputes or chargebacks may result in account termination and permanent IP bans.
We reserve the right to change pricing or service structure at any time.
Accuracy of Information
TRUCIL INNOVATION LIMITED makes reasonable efforts to ensure accuracy of content but does not guarantee completeness or correctness. Use of any information is at the user’s own risk.
User Representation
By using our site, you confirm you are 18+ and legally permitted to use your payment method. All information you provide must be true and current.
Privacy Policy
We respect your privacy and handle personal data in accordance with Nigerian data protection laws.
Data Controller:
TRUCIL INNOVATION LIMITED
Address: No. 25, Isaac John Street, GRA, Ikeja, Lagos State, Nigeria
Email: support@trucil.com
What Data We Collect
We collect:
Name, address, email, phone number, date of birth
Technical data like browser, device, IP address, etc.
Communications via contact forms or customer support
Order and account data
We do not collect special category data (religion, political beliefs, health, etc.) and will delete such data if submitted.
Purpose of Collection
We use your data to:
Process and deliver services
Respond to inquiries
Prevent fraud
Improve website functionality
Comply with legal obligations
Sharing Your Data
We may share data with:
Service providers (data processors)
Legal/regulatory authorities when required
Entities involved in fraud detection
Data transfers outside Nigeria/EEA are protected via contractual safeguards and confidentiality requirements.
Retention Period
Data is retained only as long as necessary, based on:
Legal/statutory obligations
Contractual necessity
Dispute resolution needs
When no longer needed, your data is securely deleted.
Your Rights
As an EEA/Nigerian resident, you have the right to:
Access, correct, or delete your data
Object to or restrict data processing
Withdraw consent at any time
Request data portability
File complaints with relevant data authorities
Contact us at support@trucil.com to exercise these rights.
Cookies Policy
We use cookies to:
Improve functionality
Analyze traffic
Deliver interest-based ads
Enhance user experience
Types of cookies we use:
Essential cookies
Analytics cookies
Preference cookies
Advertising cookies
You may disable cookies via your browser settings, but this may impact functionality.
Exclusion of Liability
TRUCIL INNOVATION LIMITED is not liable for:
Losses/damages from website usage
Data loss
Financial damages
Third-party service content or links
Where local laws do not allow these exclusions, they may not apply to you.
Refund Policy
If unsatisfied, you may request a refund within 30 days of purchase. Email support@trucil.com with your request. Refunds, if approved, will be issued within 7 business days using your original payment method.
Order Cancellation
Orders can only be cancelled before processing begins. Once services have started or been delivered, cancellation is no longer possible.
Termination
We reserve the right to terminate your access for any breach of terms or applicable laws. You may terminate your account at any time by contacting us.
Shipping
We do not ship physical products. All services are delivered digitally upon payment confirmation.
Severability
If any part of these Terms is held to be invalid or unenforceable, the remaining sections will remain in effect.
Governing Law
These Terms are governed by the laws of Nigeria. Disputes will be handled by courts within Nigeria.
Waiver
No waiver of any breach or provision of these Terms shall be deemed a waiver of any subsequent breach or provision.
Contact Us
For questions or support, please contact:
Email: support@trucil.com
Phone: +234 806 543 2109
Address: No. 25, Isaac John Street, GRA, Ikeja, Lagos State, Nigeria
